Last Updated: 3 August 2026
At Brinetta, we are committed to providing a secure, transparent, and convenient shopping experience. This Payment Policy outlines the accepted payment methods, billing practices, and related terms that apply to all purchases made through our store.
1. Accepted Payment Methods
We accept all major credit cards at checkout, including Visa, Mastercard, and American Express. All payments are processed securely through encrypted payment gateways. Brinetta does not store your full payment details on our servers.
2. Payment Processing
When You Are Charged: Payment is collected at the time of placing your order. By completing checkout, you authorise Brinetta to charge the full order amount to your selected payment method.
Currency: All prices on our website are displayed and charged in Australian Dollars (AUD $). Depending on your bank or payment provider, the final amount may be converted to your local currency.
Order Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email. This email serves as your proof of purchase.
3. Pricing and Taxes
Displayed Prices: All prices are displayed in AUD and include GST where applicable.
Shipping Destinations: We currently ship to addresses within Australia only. International orders are not supported at this time.
No Hidden Fees: We do not charge any additional fees at checkout beyond the order total, applicable taxes, and shipping costs displayed.
Price Accuracy: In the event of a pricing error, we reserve the right to cancel or adjust the order. You will always have the option to confirm or cancel your order.
4. Secure Checkout
Your security is a priority. All transactions are processed via SSL-encrypted (HTTPS) connections and compliant with industry security standards (PCI DSS). We will never ask for your payment details via email, phone, or social media.
5. Failed or Declined Payments
If your payment is declined:
- Verify your card details and billing information
- Check with your bank for restrictions
- Try an alternative payment method
If the issue continues, contact us at support@brinetta.com. Brinetta is not responsible for any fees charged by your bank related to declined transactions.
6. Fraud Prevention
We reserve the right to cancel, delay, or verify any order suspected of fraud or unauthorised activity. In such cases, we may request additional verification before processing your order.
7. Contact Information
Store name: Brinetta
Company name: Brinetta LLC
ABN: 34 221 345 331
Address: 47 Collins Street, Melbourne VIC 3000, Australia
Email: support@brinetta.com
Customer support: Monday to Friday, 9:00 AM – 6:00 PM (CET)
Response time: within 24 hours on business days